How to solve Xentry [2221-45] No access authorization

Optional solutions of Xentry [2221-45] No access authorization

Here are some optional useful solutions of how to fix 2016 SD connect c4 open shell error [2221-45] “No access authorization for XENTRY Diagnostics ...” some solutions are from eobdtool engineers, some from users sharing at forums.

Error message:

No access authorization code!

[2221-45] No access authorization for XENTRY Diagnostics was found on the server. You must contact the user help desk.

Here are some optional solutions, by professional engineers ans experienced user.

Solution I from eobdtool engineers:

Software version: Xentry 2016.7

Go to Local Disk C:/ Mercedes-Benz folder/ Xentry folder/ fusoko folder/eclipse folder/plugins

Then delete the specified file begin with “com.daimler.xentry.diagservice_1.6.0.201607....”
For Windows 7

For Windows 8

Disclaimer:

Below is all the customer solutions. TRY ON YOUR OWN RISK.

Solution II from a user

Software version: Xentry 2016.05

In folder
C:\Program Files (x86)\Mercedes-Benz\Xentry\fusoko\eclipse\plugins

Rename
com.daimler.xentry.diagservice_1.6.0.201603141505.jar
to
com.daimler.xentry.diagservice_1.6.0.201603141505.jarold

Then paste in
com.daimler.xentry.diagservice_1.6.0.201603141505.jar
from 2221 052016 folder

Solution III from another user

Software version: 05.2016 Xentry

Free download Xentry-2221-45-fix.rar:

https://mega.nz/#!Ip1GkQhR!hHakXl1U1Q5SEE_5NlIZcfSNRE_2CKDJSL9OLXTexYw

(2 fix)

Solution IV with lots of thanks & likes in a forum

Software version: Xentry 2016.5

replace the file call com.daimler.xentry.diagservice_1.6.0.201605121225.jar in the folder
c:\program Files(x86)\Mercedes-Benz\Xentry\fusoko\eclipse\plugins
with the attachment below

2016.05-Xentry-[2221-45]-Fix.rar:

https://mega.nz/#!11kxTZZA!uBWlUVOx7XzWai-T7eSPJt6V_lVhG2Pl5PI02oUNXUM

Wish this helps

This is from EOBDTOOL website technical support: How to solve Xentry [2221-45] No access authorization

MB SDconnect C4 help fix Mercedes w211 2008 e280 V6 regular smoking

This post begins with the problem that regular smoking happen to Mercedes w211 2008 e280 V6 estate Diesel, then with the senior technician help find out the problem, finally with the help of MB SD connect C4 which can reset the air filter, finally problem solved.

Car model and year:

Mercedes w211 2008 e280 V6 estate Diesel

Problem description:

Car is smoking plumes of smoke when I accelerate over 2000 rpm. I only happen during this phase. Other than that the car drives (seemingly) well with no issues, no stuttering, no start up issues. It's black smoke.

Economy is average 32mpg and long drives at 40 mpg, which is lower than other users get for the same engine (appreciate the driver is a big variable in peoples economy figures)

As a starter when I bought the car last month I changed the oil, fuel, air and pollen filters. New oil (fully synthetic 5/40), and also used so Wynns clean burn treatment. But the problem has't gone away. The exhausts are constantly covered in soot. I thought it may just be that it needed some TLC and a good run to clear out the engine, but there's been no change in its behavior.

Working suggestion: get the codes read

First of all I would get the codes read on the car to see if anything is wrong, You say you have fitted new air filters to the car did you have the ecu regen after this. The black smoke after 2000 rpm could possibly be caused by a bad o2 sensor and the motor overfueling as a result of an incorrect signal from that.

32 mpg average is what I get from my 2008 280 as well so I don’t think it’s far out, I am guessing that you do short journeys in the car as that what hurts my mpg.

Mercedes Benz code reader advised: MB SDconnect C4

• MB STAR diagnostic machine

The ECU needs to be told that a service has been done and more importantly, that the air filters have been changed. This is done only through STAR diagnostic machine better MB SDconnect C4.

O2 sensor issues are quite common in the W211 facelift.

Get the car checked by a SDconnect C4 machine.

The air filter 'reset' is a separate function in STAR machine to resetting the ASSYST (spelt correct?) after service.

• How MB SDconnect C4 reset air filter?

The operation picture on how MB SDconnect C4 reset air filter is not available now, but I am sure I confirm it is working. I take my MB sdconnect c4 for example, I bought from Just browse

http://www.eobdtool.co.uk/wholesale/latest-version-mb-sd-connect-compact-4-star-diagnosis.html

Finally, solved!

Mechanic at local garage found that the central pipe connecting the two air intakes had a small crack in it, despite the tightly fitted jubilee clip over it. I don't know the technical name for the part, but it was replaced. It also explained where the slight whirring noise from the engine was coming from on acceleration as air was escaping out of it.

The part has since been replaced, had fuel treatment again and a good motorway run.

Now there's virtually zero smoking and soot from the exhaust. I also noticed a improvement in power and economy has improved slightly. Now getting 35 - 44 mpg. SO glad.

Now I can finally chrome polish the exhausts.

MB SD Connect C4 2015.12 DAS Xentry Tested Ok on Win7 (hot)

MB SD Connect Compact 4 2015.12 DAS Xentry is tested working fine on Win7 64bit by eobdtool.co.uk engineer, and available for $106.99 free shipping:

http://www.eobdtool.co.uk/wholesale/201512-mb-sd-c4-software-hdd.html

     

SDconnect C4 2015.12 DAS Xentry new feature:

1. DAS Xentry 2015.12 is stored in a fully-new HDD with 500GB storage.
2. SDconnect 2015.12 running on win7 not covers HHT but only Das Xentry, and Wifi not work. If you need HHT, run SDconnect on windows XP.
3. Hard Disk available at uobd2.net: D630/External
4. OS: Wn7 64bit is tested working fine.

Multilanguage available for reset: Chinese, English, Croatian , Czech, Danish, Dutch, Finish, French, German, Greek, Hungarian,Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Swedish,  & Turkish.

SDconnect C4 2015.12 functions:

1.2000~up to now Car, Bus, Truck, Sprint, Smart;

2. All electric system Diagnostic ;( Do not include flash code)
3. Reading trouble code
4. Erasing trouble code
5. Live-data
6. Adaptation
7. Component testing
8. Maintenance
9. Information consultation
10. Component location diagram
11. Wiring diagram

SDconnect C4 2015.12 testable system:

ENGINE 

AUTO-SPEED 

AIRCONDITIONAL SYSTEM 

SRS 

ABS 

ASR

MPL 

GM 

Bz ORIGINAL ANTI-THEFT 

DASX SYSTEM 

KEYZESS GO SYSTEM 

OBD-II SYSTEM

Das Xentry 2015 includes:

1. D-A-S / Xentry 2015.03: the automatically Diagnosis Assistance System ,Concise interface and straightforward operation with IB M high-quality computer can realize the quick and accurate code reading and the whole car system testing
2. W-I-S net 2015.04: Workshop Information System Supply the whole view of the wiring diagram in a car, component location diagram and maintenance method. What you do is to enter the chassis number, and then you will get the manufacture data, engine configuration and the car model -all in detail.
3. EPC.net 2015.04 : Electronic Parts Catalog
4. ST Finder 2008: Part location finder
5. STARKey : manager the startkeys

6, SDMEDIA 2014

7, PL69-1

8, Wn7 64bit OS

How MB Star C4 SD connect Do Online/Offline SCN Coding for Mecedes Benz

Here is all about SCN coding, including Star diagnostic mux advice, when & how to do online/ offline SCNcoding.

SCN coding tools suggested:

Top 2 populous Star diagnosis for SCN coding:

1) MB Star C4 SD Connect (install yourself)

2) SD connect C4 bundle- SD C4+Dell D630 (insatll all by seller, plug-and-play)

When to do SCN coding:

1) Check engine light on
2) Transmission gets stuck in 1 gear. If you have trouble with transmission, there is a good chance that the problem is with you ME control unit and that SCN coding is needed to resolve the issue.
3) Turn the engine and it on again

SCN CODING types:

Online SCN coding-MB STAR diagnosis software before 2013,

and the latest version 2015.09

Offline SCN coding-MB STAR diagnosis software before 2013,

and version 2014.7

- only SD C4 mux supports

(please open online/offline scn coding function first

How to do online/ offline SCN coding?

- How to process this online coding service?

1.Place an order on the online coding service.
2.Contact our online customer service to process this online coding.
3.Prepare MB STAR C3/SDConnect C4, car, laptop and teamviewer.
4. Select the car model and programming system (eg, headlight XALWA-L)
5.Select CONTROL unit adaptations
6.Choose offline program (CONTROL MODULE PROGRAMMING) then (SCN coding)
7.Provide us your teamviewer User ID and password.
8.Login server (DALMLER)
9.Login server and finish SCN coding automatically

- How to get the offline SCN coding?

Note: The offline SCN coding software is mainly used for Mercedes-Benz vehicles pre-2009.

Preparation: activation ID

1. After you install the software, you will see below program, send us the correct ID on the upper left corner (marked red circle). Do not send the ID in windows box.
   2. Open upper left corner icon, you will see the correct ID:
   3. Copy the ID and send it to us. We will resend you a license.
2. Extract the license and run it directly. Then the software will be ready for use.

1. A) Determine vehicle data for offline SCN coding from the vehicle.
2. Select control unit in DAS.
3. Select menu item "control unit adaptations" or "initial startup".

Continue with "F3".

3. Select menu item "SCN coding". Continue with "F3".
4. Select "Offline (STAR DIAGNOSIS device not-networked)" menu item. Continue with "F3".
5. Confirm note on sequence of SCN coding with "F2".
6. Completely fill out fax form and click "F11" to print out.

NOTE:If an email address is entered in the fax form, you will be sent the SCN coding data per email. If a fax number is entered in the fax form, you will be sent the SCN coding data per fax.

7. Send printed out fax form to the given fax no. for the Star Diagnosis Help Desk.

1. B) Perform SCN coding. The coding is performed with the SCN coding data from the Star Diagnosis Help Desk.

NOTE: If the SCN coding data are received per email, burn the data to a CD or save the data on a USB removable storage device and identify accordingly. Unpack the Zip files first when doing so.

8. In the DAS, choose the "Step 2: Perform SCN coding" menu item. Continue with "F3".

9.1 Select keyboard input using "F4".

For SCN coding data per fax.

9.2 Insert CD or connect USB removable storage device.

For SCN coding data per email.

10.1 Enter SCN coding data manually into the DAS.

For SCN coding data per fax.

10.2 Confirm using "F3" and import the data per CD or USB removable storage device.

For SCN coding data per email.

11 Perform SCN coding.

12. Switch ignition on/off.

Control unit specific, refer to specification in DAS.

13. Press "F11" to print out the order log and enclose the repair order.

NOTE: The order log can also be stored on the DAS. This is done by clicking on "F11", "Print to file", selecting "printout of test step" and entering a file name. In StarUtilities, the StarPad program can be used to display and printout the order log at the "Logs" menu item.

14. Continue with "F2".

NOTE: The SCN coding of the control unit is completed. Scrap the CD following successful SCN coding as per the guidelines for theft-relevant parts (DTR 69/00). The scrapping process is to be documented on the repair order. The data on the USB removable storage device are to be deleted properly once they have been used.

How to buy tools for online & offline SCN coding:

The best SD C4 package for offline programming:

MB SD Connect C4 unit + Dell D630 laptop + 2012.11V Dell HDD with SCN database support offline programming + offline mode setup

The best SD C4 package for online SCN coding:

MB SD Connect C4 unit + Dell D630 laptop + 2015.09V Dell HDD with SCN database support online programming + online scn coding

1. the main unit SDconnect C4 inside PCB:

Where is the best source for Mercedes Benz ?

Paul:

There is actually one more now, our Chinese friends call it a mercedes benz mb star compact c4, I have a older C3 and a C4 and upgraded my laptop from a Dell to a Panasonic toughbook.

First I have to say this is a unbelievable cool tool and it will pay for itself no matter how much you spend on it.
The software can be installed on almost any laptop, but if you use a compact or C3 you need a serial port.

MB Star C3 is the older version I have seen some roomers that you cant use it on vehicles newer the 01-2014, I have not been able to verify this. (have to wait 10 years to afford a 2015)
use serial port for communication
no WiFi or Ethernet

MB Star C4 is the latest you can get on the aftermarket and is still used in most MB service centers at least in my area
uses WiFi or Ethernet for communication and is faster
has a LCD display and 2 status LED's
you can install a 6 AA rechargeable's to keep the unit from rebooting on disconnect.

I like the WiFi option I can sit in my heated living room and work on the Benz in the Garage.

Original:http://www.benzworld.org/forums/w163-m-class/1582655-star-c4-diagnostic-tool.html

How to Slove MB SD C4 Cannot Access OBD2 Port

When using china clone mb star c4 sd connect Multiplexer, it could not link to the car computer, MB SD Connect C4 offered a message, saying like “check cable connection / turn ignition on”. Then tried again, clone SDconnect compact 4 multiplexer cannot access OBD2 port

According to customer’s feedback that he failed to access to the diagnostic OBD port when tried to use sd connect c4 read errors code from Benz SRS system. The system prompted an error message “check cable connection/turn ignition on”.

Possible Reason:

The error lies on the SD Connect C4's battery.

​Solution from eobdtool.co.uk:

1) Check and record your MB SD Connect C4 multiplexer battery
2) Hook up a digital multimeter to set it to the direct current
3) Get two t-pins and plug them into the OBD socket at PIN 5 and PIN17 position
4) Put your positive lead to PIN16 and negative lead to PIN5.
5) Write down the voltage on the digital multimeter
6) Check if the voltage you from PIN16 and PIN 5 is same in step 1.
7) Find the light green wire with a blue tracer band of PIN10 of the OBDII connector.
8) If the voltage differs in step 1 and step 6, the problem is probably with your battery.
9) If the battery is damaged or broken, please replace your battery.

What SD connect is?

What SD connect is?

The new generation for Mercedes Benz SD connect c4 is the latest one on market for all current and new coming MB vehicles. SD connect is a Mercedes wireless multiplexer. It has VMware version which can fit all computers.Also has DELL D630 version.

What customer say?

Sdconnect is great, it is connected by wireless to computer, such a great convenient when do a diagnosis. It runs fast and also can support UDS protocal. Used it for many times, really a good staff.

Highlights:

1.Wireless connection

New MB SD Connect Compact 4 Star Diagnosis support wireless diagnose. It can connect to PC by WIFI.

2.Fit all computer

SD connect now use Lan cable to connect, can fit all computers not only IBM T30.

3.Support K-Line CAN BUS and UDS protocol

New Mercedes multiplexer SD connect 4 not only support K line diagnose and CAN BUS,but also UDS diagnose protocol. Because old MB STAR C4 main board do not have UDS chip, so old MB STAR C4 can not support it;

4.Work very stable

MB SD connector adopt Military quick swap technology, it can support 10,000 times pull plug, more stable. All core accosseries adopt original new packing chip, and 24hours test, guarantee the quality of the products;

The system offers total diagnostic coverage of all engine, chassis and body systems:

• Reading and re-setting of diagnostic trouble codes (DTC)
• Real-time reading of dynamic data
• Full component activation clearing and re-setting of adaptation values
• Coding of all engine, chassis, body and instrumentation modules
• Key configuration
• Procedure for fitting Mercedes- Benz accessories through the D2B ring and MOST bus
• Total ASSYST / ASSYST + control (Active Service System) to update on board service history
• DAS: Concise interface and straightforward operation using a wintel computer you can realize a quick and accurate code reading and testing on the cars system.

2015.09 MB SDconnect C4 Software for New Users

2015.9 MB Star C4 software has been released now. How much do you know the newest version of Mercedes Benz software for SD C4? Here, i would like to guide you to know more about 2015.09 sd c4 software by pictures.

The device for mercedes software:

2015.9 SDconnect C4

Computer requirements:

Windows XP;

Windows 7 (64 bit)

Functions:

reading out & erasing trouble code, coding and online programming for Mercedes Benz cars and trucks from 1996-2015.

Ps. you need pay for the SCN Coding service,

Software features:

1. D-A-S / Xentry 2015.09: the automatically Diagnosis Assistance System ,Concise interface and straightforward operation with IB M high-quality computer can realize the quick and accurate code reading and the whole car system testing

2. W-I-S net 2015.09: Workshop Information System Supply the whole view of the wiring diagram in a car,component location diagram and maintenance method. What you do is to enter the chassis number, and then you will get the manufacture data, engine configuration and the car model -all in detail.

3. EPC.net : Electronic Parts Catalog

4. ST Finder 2008:Part location finder

5. STARUTILITIES : the movement management system and self-test

6. SDMEDIA 2014

7. PL69

Version information:

Vehicle list:

Language setting:

Xentry:

DAS:

EPC, WIS/ASRA:

Model series:

Brand:

Ps. According to the customer feedback, to buy a plug-and-play star diagnosis bundle will be a better choice, for pre-installed software and use it when you get it.

SDconnect c4 + laptop Dell D630:

http://www.eobdtool.co.uk/wholesale/mb-sd-connect-compact-4-star-diagnosis-plus-dell-d630-laptop.html

How to adjust Benz Engine Cooling Fan with Star Diagnosis

Decrease the Mercedes-Benz Engine Cooling Fan temperature will improve the performance of the air conditioner when idling on very hot days. This can be done via MB Star diagnosis software DAS/Xentry.

Aim:

Setting the Electric Suction Fan (Engine Cooling Fan) to operate at a temperature 10℃ below the MB OEM settings will allow the radiator fan to turn on earlier at a lower temperature to cool the engine and A/C evaporator sooner then standard.

Model tested:

Car W220 S500L 2003

Both W211 and W220 models are tested and maybe relevant to other Mercedes Benz models.

Tools needed:

MB Star diagnosis multiplexer (I am using MB Star C4)

Dell format DAS/XENTRY software HDD

Dell D630 laptop (movable HDD for any laptop with COM-port)

Instructions:

I got the SD C4 MUX with Dell 630 package, software are pre-installed. Directly open STAR XENTRY software.

In STAR Xentry go to “Control Units”

Select “Drive” control unit

Select ME-SFI 2.8-Motor electronics 2.8

Read and accept the “safety notes”

Select “Control unit adaptations”

Select “Correction programming”

Select “Electric suction fan for engine or air conditioning”

Note the existing temperature correction value

Select Button F4/F5 as required to Decrease/Increase the Temperature Correction Value

A positive temperature correction means that the suction fan is switched on sooner by the amount of the correction value.” And the button which is used in Star diagnosis Xentry is “F5: Increase temperature correction value.”

Button F4 decrease the Temperature Correction Value but will not exceed -10℃

Button F5 increase the Temperature Correction Value but will not exceed +10℃

Dell D630 for Star Diagnosis MB SD C4 Customer Feedback

Nowadays, Star diagnosis bundle MB SD Connect Compact 4 & Dell D630 is favored by the Mercedes owners. But there are lots of people puzzled that whether it is necessary to buy Dell laptop D630 for MB SD C4.Last week, we eobdtool customer service have searched a great deal of customer feedback from different forum, and here are some of them.

---With the Dell D630's dedicated serial port, there was no issue for me.... it was plug and play... I just loaded the HDD from the Seller into my Dell and all I needed to do was activate WIS/EPC and XENTRY/DAS with "activation keys"... I only use the Dell for MB Star C4 SD Connect purposes...

---...bought an older Dell D630 with a serial port and plan on buying Star C4 directly installed in a DellD630 hard drive. No Virtual Machine issues.

---Star diagnosis C3 / C4 actually specifies the computer or tablet used in the SDS environment... The T30 is rather slow but will get the job done. If your ever in the market for a faster SDS laptop, the Dell 630 with at least 2Ghz and the speed improvement especially when using Xentry is like night and day.

---I advise buy SD Connect 4 which is connected with LAN cable rather than COM-port as Star C3. And pick up Dell 630 laptop if you are new to Mercedes daignosis, because all latest software (current 2015.7V) are pre-installed.

---the HDD that is pre-loaded with the software for MB SD CONNECT C4 by the Seller, is inserted into the DELL D630... The DELL D630 is the fastest laptop with the RS232 feature.

--- C4 are favorable to get with a pre-installed drive that fits inside a Dell laptop.

FAQ:

From Thanh Nguyen:

Q:I’m very confused, Dell D630 is needed for SD connect C4, but see someone say”The PART W mux(SD connect C4) is and Ethernet/wifi connected system and that is the reason for use on other laptops, that means the SD connect C4 will work with other laptops. Please explain this !

A:Of course you can use SD Connect C4 with other laptop, but both our customer and our engineer have tested no issue with Dell D630. And if you buy the Dell D630 laptop,software pre-installed and activated. Dell D630 is the most safe one. Other laptops you are free to try.

if you buy internal hard drive (HDD),better use D630. If you buy external hard drive, you can use many laptops with COM port

From Engineer!!

1. We use the built-in disc of dell d630

A little higher on the configuration of the computer

2. The external removable disk can, cpu2.0 more than 2gb memory, high configuration software will run faster, not necessarily with the com interface computer, no com interface can use our computer the so288 adapter [is] to c3. Configuration is too low to run or not run very slow

According to the customer feedback, Dell D630 is the most popular for MB STAR C3 or MB SD CONNECT COMPACT C4.

MB SD Connect 4+ Dell laptop+ DELL HDD
http://www.eobdtool.co.uk/wholesale/mb-sd-c4-with-dell-d630-laptop.html

Star C3 or SD Connect C4, Dell HDD or external HDD?

Mercedes Benz Star diagnosis newbie will always consider these 2 questions:

1) Choose Star C3/C4 or SD Connect 4?

2) Do I need to buy the laptop with the system?

3) Choose External HDD or Internal HDD (T30 or Dell format)?

MB Star C3 or SD Connect C4:

1. MB SD Connect Compact 4 is connected via LAN cable but not COM port as MB Star C3 multiplexer. Most modern laptops have not this COM port; also, used Laptop may have problem on COM port so that you would not communication well.

2. SD Connect C4 works perfect across many different laptops. It's both wireless and LAN. No need for super slow 9pin. And you can also ditch that slow hard drive and put in an SSD. You do have to watch out though. It is able to work on many different laptops (Alienware/Sager/Dell/Toshiba etc). And it's still up and running fine after many years of constant use.

3. MB Star C3/old Star C4 will no longer work on new Mercedes models, but SD Connect will. The SD C4 is more up to date, SD C4 clone is faster.

4. The Star C3 got phased out in either the 3/15 or the 5/15 release. Star C3 multiplexer talks slowly and is error free.

Actually the SD C4 is better.

Do I need to buy the Dell D630 laptop together?

Some customer review will help explain this in depth.

1. Consisting of a dedicated laptop (with pre-installed and software) cables and multiplexer and do not use for anything else then this purpose, I would recommend.

2. I do not need install any software because this package offer includes Dell 630 in which the newest software XENTRY/DAS 2015.7 for MB SD C4 was pre-installed before delivery. When I get the SD C4, I directly use it. No need to activation. Very convenient!

3. I have and it’s worth every penny… just takes some time to get to learn how it works. Don’t get one with virtual image software (external hard drive), get an actual Dell D630 with original HDD and SD C4 unit.

4. Dell D630 laptop has strong compatibility comparing with other laptops. Lots of other clone diagnostic software can be/ or only be loaded on D630 laptop.

Internal hard drive or external hard drive:

What’s the difference between internal and external HDD, check below:

External hard drive features:

1)     If laptop broke, you could just plug it into another machine.

2)     It is a lot slower than running it from disk, because of VMware overhead. If you use it 2 or 3 times a year, a VM solution is perfectly fine.

3)     Hangs off the machine and can be damaged as you move the laptop around. If you pick up the laptop, the USB drive unplugs, then it will fall to the ground and you’re cooked.

Internal Hard drive advantages:

1)     Much faster, if you use it quite a bit then go External hard drive.

2) Internal hard drive has two format T30 for IBM T30 laptop and Dell format for Dell D630 laptop. IBM T30 format is quite old stuff and is out of date.

3)     Internal is so much nicer because now I just have the multiplexer and laptop to carry to the car. Nothing to unplug or fall off.

NOTE:

The MB SD Connect + Dell D630 laptop bundle package comes with newest Dell D630 format HDD.

Either MB Star C3 or SD Connect will do Benz W222 with DoIT protocol.

For some special functions (Smart TAN Code calculation, FDOK Key Calculator, etc), you need to order special software program or get the Super MB Star top version.

We are not trying to persuade you buying these SDS multiplexers, but for education purpose.

This is from obd tool website technical support: Star C3 or SD Connect C4, Dell HDD or external HDD?